I stayed at this place recently and I must say it exceeded my expectations. The location is fantastic, with easy access to the ski lifts and other attractions. The service provided was top-notch, the staff was friendly and accommodating. The room amenities were great, including air conditioning, a balcony, and an in-room safe. I also appreciated having a television and telephone in the room. The dining restaurant and bar/lounge area were excellent, offering a wide range of delicious options. the atmosphere was luxurious and the staff made me feel at home.

Families looking for a comfortable and enjoyable stay should definitely consider this place.

Tourist destinations like ice rink were so close to this place. Bansko Ski Lift district definitely deserves exploring❤

The location is convenient, with easy walking access to gardens and the mountain, and they offer free Wi-Fi.

The hotel's location was very convenient, close to the ski slopes and with a bus driver providing transportation. the room had a nice view and the bathroom was clean. the staff was friendly and helpful. the breakfast provided was satisfactory and there were various facilities available to enjoy.

There were some limitations regarding the all-inclusive deal, as initially denied dinner and restricted from staying in the lobby after 11 p.m. with own drinks.

Value for money was good. the price we paid for our stay was reasonable and affordable. the hotel's location was convenient. It was situated near the ski lifts, making it easy for us to access the slopes and enjoy skiing. the bus driver who took us to the ski lifts was friendly and helpful. He made our transportation to the slopes comfortable and hassle-free.

The staff's handling of our all-inclusive deal was disappointing. We were initially denied dinner upon arrival and had to put pressure on them to get what we had paid for.

I had a great stay at this hotel. The location was perfect, just a short walk away from the ski lifts. The hotel staff were friendly and helpful. The breakfast was delicious, with a variety of options to choose from. The cleanliness of the hotel was excellent, and the facilities were top-notch. it was great value for money.

Nothing for me.

We had a great time during our recent holiday! The location was perfect, just a short trip away from the ski lifts, which saved us a lot of time in the mornings. Plus, the bus driver was very friendly and made the journey even more enjoyable. The all-inclusive deal was definitely good value for money, and the food was generally good. We especially enjoyed the local dishes, which gave us a taste of the local culture.

The staff didn't seem very organised and we had to push to get what we had paid for. It would have been nice to be able to stay up a bit later in the evenings, but we were told we had to leave the lobby at 11 p.m.